Best.Customer.Complaint.Letter.Ever.

How would you like to get this letter in your in box on Monday morning?

REF: Mumbai to Heathrow 7th December 2008

Here's a sample:

It appears to be in an evidence bag from the scene of a crime. A CRIME AGAINST BLOODY COOKING. Either that or some sort of back-street underground cookie, purchased off a gun-toting maniac high on his own supply of yeast. You certainly wouldn’t want to be caught carrying one of these through customs. Imagine biting into a piece of brass Richard. That would be softer on the teeth than the specimen above.

Seems like someone didn't pay enough attention to the customer value stream for a passenger on an intercontinental flight. . .